Linda Urban Communications
Specializing in delivering—and helping you deliver—solutions that address your needs and improve performance—on schedule and within budget.
Linda Urban is a consultant and instructor. She specializes in organizational performance and workplace learning.
She is an adjunct graduate faculty member at Boise State in the online OPWL program and an instructor at UC Berkeley Extension.
See Linda's Resume
Solutions that Improve Performance and Help People Work More Effectively
We listen, clarify the problem you are trying to solve, and propose targeted solutions to deliver the right information or instruction, to the right people, at the right time, in the right form.
We research and analyze user needs and business goals, and design appropriate documentation and training solutions that address both.
Instructional Design, Documentation, and Other Performance Support
We design and develop instruction, documentation, help systems, web-based information, and customized training. We are experts in topic-based authoring.
Our portfolio includes award-winning help systems and manuals.
Coaching, Training, and Workshops
We can help your team develop the skills you need in-house.
We also work one-on-one with individuals to improve their skills.
Classes and Talks
Current and Upcoming
Designing Sustainable Organizations, an elective in the online masters program, Organizational Performance & Workplace Learning, at Boise State, June 1 to August 9, 2015, and again in the Fall--August 24 to October 31.
Ethnographic Research in Organizations, a course in the online masters program, Organizational Performance & Workplace Learning, at Boise State, May 11 to August 16, 2015.
Principles of Information Architecture, a class through UC Berkeley Extension, January 31 to March 21, 2015
Evaluation Essentials: Is Your Training Accomplishing What it’s Intended To? - a webinar through STC Instructional Design SIG, April 2, 2015 at 10:30 PST.
Trends in Technical Communication, (one of four panelists) at the East Bay Chapter of STC, September 4, 2014.
Sustainability Thinking for Technical Communicators, at the SF Chapter of STC, August 20, 2014.
Contact: firstname.lastname@example.org ©2002-2013, Linda Urban