Linda Urban Communications
Specializing in delivering—and helping you deliver—solutions that address your needs and improve performance—on schedule and within budget.
Linda Urban is an award-winning technical communicator and instructor.
See Linda's Resume
Solutions that Improve Performance and Help People Work More Effectively
We listen, clarify the problem you are trying to solve, and propose targeted solutions to deliver the right information or instruction, to the right people, at the right time, in the right form.
We research and analyze user needs and business goals, and design appropriate documentation and training solutions that address both.
Instructional Design, Documentation, and Other Performance Support
We design and develop instruction, documentation, help systems, web-based information, and customized training. We are experts in topic-based authoring.
Our portfolio includes award-winning help systems and manuals.
Coaching, Training, and Workshops
We can help your team develop the skills you need in-house.
We also work one-on-one with individuals to improve their skills.
Classes and Talks
Current and Upcoming
Adding Change Management Concepts to Your Toolbox, at STC Sacramento, May 8, 2014.
Using Change Management Concepts to Provide Better User Assistance, at East Bay Chapter of STC, April 3, 2014 and at WritersUA West, March 2014)
Technical Communication I, a 10-week course through UC Berkeley Extension, January 14, 2014
Information Architecture Essentials, a presentation at STC Sacramento, Thursday, April 11, 2013
Topic-Based Authoring: Why Bother? Linda co-presented with Joan Lasselle at Berkeley STC on November 14, 2012, and at Silicon Valley STC on February 18, 2013
Contact: firstname.lastname@example.org ©2002-2013, Linda Urban