Linda Urban Communications


Specializing in delivering—and helping you deliver—high quality, usable information, on schedule and within budget.

 


Background

Services

Writing, Design, and Development

We design and develop documentation, help systems, web-based information, course materials, and customized training.

Our portfolio includes award-winning help systems and manuals.

User-Centered Information

We analyze user needs and business goals, and design appropriate user interface, documentation, and training solutions.

We provide usability and interface design consulting for writers, engineers, and product developers.

Coaching, Training, and Workshops

We can help your team develop the technical communication skills you need in-house.

We offer technical writing and help authoring workshops, customized for your staff and their needs.

We also work one-on-one with individuals to improve their skills.

Classes and Talks

Current and Upcoming

Principles of Information Architecture, class at UC Berkeley Extension, Summer 2008 (classes start Saturday, July 12)

Usability Testing Documentation, online class through UC Santa Cruz Extension, Fall 2008 (class is expected to start in October)

"Paths to Success: Networking and Contributing (It's all about relationships)", at DocTrain East, October 29-31, 2008

Recent

"On the Road to Modular Training Content: A Case Study," at DocTrain West, May 8, 2008 (Links about Learning Objects)

Technical Communication I, at UC Berkeley Extension, Winter 2008

"Information Design: An Orientation for Editors," at the Bay Area Editor's Forum, October 9, 2007

More classes and talks...


Contact us at: lurban@earthlink.net      ©2002-2008, Linda Urban