Background
Linda Urban is an award-winning technical communicator and instructor.
See Linda's Resume
Services
Writing, Design, and Development
We design and develop documentation, help systems, web-based information, course materials, and customized training.
Our portfolio includes award-winning help systems and manuals.
User-Centered Information
We analyze user needs and business goals, and design appropriate user interface, documentation, and training solutions.
We provide usability and interface design consulting for writers, engineers, and product developers.
Coaching, Training, and Workshops
We can help your team develop the technical communication skills you need in-house.
We offer technical writing and help authoring workshops, customized for your staff and their needs.
We also work one-on-one with individuals to improve their skills.
Classes and Talks
Current and Upcoming
Developing Online Help, at UC Berkeley Extension, Summer 2010 (July 17 to Aug 28)
Topic-based Authoring: Getting Your Feet Wet, September 21 at Technical Communication UK (Oxford)
"Building Bridges and Sharing Content Between Documentation and Training," at Tekom, November 3 - 5, 2010
Recent
"Building Bridges Between Documentation and Training," at LA STC, June 29, 2010, and at Sacramento STC, May 20, 2010.
Topic-based Authoring: Getting Your Feet Wet, June 5 at the East Bay Chapter of STC (9:30 to 5)
"Paths to Success: Networking and Contributing (It's all about relationships)", at Technical Communication UK, September 23, 2009