Linda Urban Communications
Specializing in delivering—and helping you deliver—solutions that address your needs and improve performance—on schedule and within budget.
Linda Urban is Principal Consultant. She specializes in organizational performance and workplace learning.
She also teaches through UC Berkeley Extension (since 1995), and in Fall 2014 will be an adjunct graduate faculty member at Boise State in the OPWL program.
See Linda's Resume
Solutions that Improve Performance and Help People Work More Effectively
We listen, clarify the problem you are trying to solve, and propose targeted solutions to deliver the right information or instruction, to the right people, at the right time, in the right form.
We research and analyze user needs and business goals, and design appropriate documentation and training solutions that address both.
Instructional Design, Documentation, and Other Performance Support
We design and develop instruction, documentation, help systems, web-based information, and customized training. We are experts in topic-based authoring.
Our portfolio includes award-winning help systems and manuals.
Coaching, Training, and Workshops
We can help your team develop the skills you need in-house.
We also work one-on-one with individuals to improve their skills.
Classes and Talks
Current and Upcoming
Sustainability Thinking for Technical Communicators, at the SF Chapter of STC, August 20, 2014.
Designing Sustainable Organizations, a 3-unit course in the online masters program, Organizational Performance & Workplace Learning, at Boise State, August 25 to October 31, 2014. (Start-up week begins August 20.)
Trends in Technical Communication, (one of four panelists) at the East Bay Chapter of STC, September 4, 2014
Technical Communication I, a 10-week course through UC Berkeley Extension, January 14, 2014
Information Architecture Essentials, a presentation at STC Sacramento, Thursday, April 11, 2013
Contact: firstname.lastname@example.org ©2002-2013, Linda Urban