Background
Linda Urban is an award-winning technical communicator and instructor.
See Linda's Resume
Services
Writing, Design, and Development
We design and develop documentation, help systems, web-based information, course materials, and customized training.
Our portfolio includes award-winning help systems and manuals.
User-Centered Information
We analyze user needs and business goals, and design appropriate user interface, documentation, and training solutions.
We provide usability and interface design consulting for writers, engineers, and product developers.
Coaching, Training, and Workshops
We can help your team develop the technical communication skills you need in-house.
We offer technical writing and help authoring workshops, customized for your staff and their needs.
We also work one-on-one with individuals to improve their skills.
Classes and Talks
Current and Upcoming
Topic-based Authoring: Getting Your Feet Wet, presented as 2 half-day workshops at Technical Communication UK, September 22, 2009
"Paths to Success: Networking and Contributing (It's all about relationships)", at Technical Communication UK, September 23, 2009
Principles of Information Architecture, at UC Berkeley Extension, Fall 2009 (dates to be confirmed)
Recent
Topic-based Authoring: Getting Your Feet Wet, a workshop at STC France, May 16, 2009, and at DocTrain West, March 17-20, 2009
"Trends in Technical Communication," a panel at the East Bay Chapter of the STC, June 4, 2009