Background
Linda Urban is an award-winning technical communicator and instructor.
See Linda's Resume
Services
Writing, Design, and Development
We design and develop documentation, help systems, web-based information, course materials, and customized training.
Our portfolio includes award-winning help systems and manuals.
User-Centered Information
We analyze user needs and business goals, and design appropriate user interface, documentation, and training solutions.
We provide usability and interface design consulting for writers, engineers, and product developers.
Coaching, Training, and Workshops
We can help your team develop the technical communication skills you need in-house.
We offer technical writing and help authoring workshops, customized for your staff and their needs.
We also work one-on-one with individuals to improve their skills.
Classes and Talks
Current and Upcoming
Principles of Information Architecture, class at UC Berkeley Extension, Summer 2008 (classes start Saturday, July 12)
Usability Testing Documentation, online class through UC Santa Cruz Extension, Fall 2008 (class is expected to start in October)
"Paths to Success: Networking and Contributing (It's all about relationships)", at DocTrain East, October 29-31, 2008
Recent
"On the Road to Modular Training Content: A Case Study," at DocTrain West, May 8, 2008 (Links about Learning Objects)
Technical Communication I, at UC Berkeley Extension, Winter 2008
"Information Design: An Orientation for Editors," at the Bay Area Editor's Forum, October 9, 2007